Terms of service

Last updated: April 2026

This website is operated by Shadore. Throughout the site, the terms "we", "us" and "our" refer to Shadore. Shadore offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service.

Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

Section 1 – Online Store Terms By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or territory of residence. You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction. A breach of any of these Terms will result in an immediate termination of your Services.

Section 2 – General Conditions We reserve the right to refuse service to anyone at any time. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

Section 3 – Accuracy of Information We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions.

Section 4 – Modifications to Service and Prices Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without liability to you.

Section 5 – Products or Services Certain products may be available exclusively online and may have limited quantities. We strive to display product images and colours accurately, but we cannot guarantee exact representation on your device. All returns and exchanges are governed by our Return & Refund Policy.

Section 6 – Billing and Account Information We reserve the right to refuse or cancel any order at our discretion. You agree to provide current, complete, and accurate purchase and account information for all transactions.

Section 7 – Third-Party Tools We may provide access to third-party tools on an "as is" basis without any warranties or conditions. Use of such tools is entirely at your own risk and you should review the applicable third-party terms before use.

Section 8 – Third-Party Links Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party websites.

Section 9 – User Comments and Feedback Any feedback, comments, or submissions you provide to us may be used by Shadore without restriction, compensation, or obligation to you.

Section 10 – Personal Information Your submission of personal information through our website is governed by our Privacy Policy.

Section 11 – Errors and Omissions We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Section 12 – Prohibited Uses You are prohibited from using the site for any unlawful or abusive purpose, including:

  • Violating any applicable laws or regulations
  • Infringing intellectual property rights
  • Uploading malicious code or interfering with the site's security
  • Collecting personal data from other users without their consent

Section 13 – Disclaimer of Warranties & Limitation of Liability We do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, Shadore shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service. Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

Section 14 – Indemnification You agree to indemnify and hold harmless Shadore and its staff from any claim, demand, or damages arising from your breach of these Terms of Service.

Section 15 – Severability If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

Section 16 – Termination These Terms remain effective unless terminated by either you or us. You may terminate by discontinuing use of our website. We may terminate at any time if you breach these Terms.

Section 17 – Entire Agreement These Terms of Service, together with our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between you and Shadore.

Section 18 – Governing Law These Terms are governed by and construed in accordance with the laws of South Australia, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Australia.

Section 19 – Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the website after any changes constitutes your acceptance of the new Terms.

Section 20 – Payments Methods We accept Visa, Mastercard, American Express, PayPal, Afterpay, Apple Pay and Google Pay.

Section 21 – Contact Information If you have any questions about these Terms: Email: hello@shadore.com.au | Phone: +61 432 953 447 | Address: 19 Sixth Avenue, Saint Peters 5069, Adelaide, South Australia, Australia